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FAQ

Orders

We accept Visa, Mastercard, American Express, Discover, Apple Pay, PayPal, Google Pay

If you'd like to make a change or cancellation to your order please email orders@cornpopper.ca with your order number and the details of the change or cancellation. We will do our best but because our orders ship right away we cannot guarantee a change or cancellation is possible.

Shipping & Returns

All orders are shipped from our warehouse in Ontario, Canada.

Our shipping costs are calculated by the weight and size of the products in your order. You may see the calculated shipping cost for your order at checkout.

A tracking number will be emailed you once the order is shipped. This email will also contain a link directly to the carrier website where you may track your order.

While we take great care in packaging all orders, occasionally an order is damaged in transit. In this rare instance, please take a photo of the damaged items and email it to orders@cornpopper.ca along with your order number and as much detail as you can provide.

Yes we ship worldwide!

Due to the nature of our products all sales are final.

In the rare event you receive a damaged or defective item, please contact us at orders@cornpopper.ca within 7 days days of receiving your order and we will make it right.

Customer Service

You can fill out our Contact Us Form, email us directly at orders@cornpopper.ca or give us a call at 416-473-1121.

Product Questions

Check out our blog How To Make Movie Theatre Popcorn

Kernels generally get divided between “white” and “yellow” varieties. White popcorn has neutral taste, which makes it excellent for flavourings and seasonings, while yellow has a more nutty taste.

As well, you may see popcorn described as “hulless”. This implies that there will be less of the hard hulls in your popcorn bowl. If you can’t stand picking hulls from your teeth, try a hulless variety. Generally, the smaller the kernel, the thinner the hull and the fewer hulls you will get. Gourmet WhiteGourmet RedLady FingerVintage Red, are all hulless varieties.

However, if you’re looking for a bigger popcorn, with big flavour, try Gourmet Yellow (the kind they use in theatres), Gourmet Mushroom "Brains" (the kind they use for caramel corn), or Organic Yellow (same as Gourmet Yellow, but certified organic).

No! The only ingredient in our kernels is "popcorn"! All popcorn kernels are non-GMO, regardless of if they are ours or another companies.

Popcorn is, at least for now, non-GMO. When people read about, or voice concerns about GMO-corn, it’s likely field corn, waxy corn, or sweet corn.  

Some popcorn brands started putting "Non-GMO" on their labels to imply that competing popcorn may have GMO's, but this is misleading. Unfortunatly we had to follow suit to avoid uncertainty.

All popcorn is non-GMO.

Yes. Our suppliers do not manufacture any other products that would allow for possible cross-contamination either.

Great question!

Please see the article we wrote on the subject by clicking here.

It depends on which Whirley Pop you purchase!  The "original" Whirley Pop comes with an aluminium pot which does not work on induction stoves.

However, there is now a new Whirley Pop which has a stainless steel pot which is designed for induction stoves, as well heavier duty use! Check it out here.

The Whirley Pop has a 25 year warranty on all mechanical parts. There is a 90 day warranty on the pot and all wooden parts. For warranty, please register your Whirley Pop with the manufacturer, Wabash Valley Farms. When you register you can receive a selection of items. Please visit http://www.whirleypopshop.com/whirleypop-registration.html.

If you need warranty assistance on your Whirley Pop, please call the Wabash Valley Farms customer line at 1-877-888-7077 and the good folks there will help you out.

There is no set formula as people have different tastes, but my recommendation would be to pop a batch with 1/2 teaspoon of Flavacol in the popper.  After it pops you can taste it and see if it has the amount of flavour you are looking for.  You can then add a little more, or a little less on your next batch!

Please see our BLOG article on Flavacol here!

Make Kettle Corn at Home

Make Kettle Corn at Home

August 23, 2023 1 min read

If you're craving sweet popcorn, lightly glazed in sugar, warm and crunchy, read on to make it a home!
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Carton of Flavacol

Flavacol: The Secret Ingredient in Movie Theatre Popcorn

January 24, 2017 2 min read

Flavacol: the "secret ingredient" for that great movie theatre popcorn taste!
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tubs of movie theatre popcorn

How to Make Movie Theatre Popcorn

July 25, 2016 2 min read

Straight from the CornPopper kitchen, here is the tried and true method for preparing that perfect movie theatre popcorn at home. It’s quick and easy, and will cost you a fraction of what you would pay at the theatre!
Read More